MEMBER NOTICES: ONGOING SCAMS – We are aware of a number of sophisticated fake websites and individuals claiming to be/represent SBS Bank. Never disclose any personal information to individuals claiming to be/represent SBS Bank, if you are unsure please call us directly on 0800 727 2265 and speak with a member of our team. Additionally, we remind Members to ensure they confirm payee account numbers are legitimate before submitting payments via internet or mobile banking. We process payments based on the information you have provided.

 

Whether you choose to use Internet Banking or our Mobile Banking app, you can manage your money anytime 24/7 from anywhere in the world. To help protect you if you fall victim to a fraud or scam, our online daily payment limit is set at $10,000. We understand there may be occasions when you need to exceed this limit, and in these cases, our helpful Contact Centre team is available to assist you. We continue to work hard on making improvements to your digital payment experience.

Internet Banking

Making payments

  • Set up and manage your own payees and payments
  • Make several payments at once through our multi-payment feature in one easy transaction
  • Make a funds transfer, set up an automatic payment, a bill payment, a one-off payment or regular payment 
  • Make quick transfers between the accounts you use most often 
  • Make IRD payments quickly and easily
  • If you have signing authority on another account you can authorise each other's payments quickly and easily once you've both contacted us to set you up
  • For additional security, you will receive a payment code to your registered mobile number which you will need to enter to authorise the payment.

Managing your accounts

  • Personalise your accounts with nicknames
  • Easily contact an SBS team member via secure mail
  • View your account balances, summaries and transactions
  • Receive notifications for important events on your accounts 

Statements and alerts

  • You can view and print transactions or statements 
  • Decide how you'd like to receive statement; in the mail, email or online
  • Receive free text message security alerts

Security

Online banking security information view the Security page

Privacy

Your privacy is important to us. Our Privacy Statement is available to view in section 8 of our General Terms and Conditions by clicking here.

Mobile App

With SBS Bank’s Mobile App it’s even easier to do your banking on the move. Available to download from the App store or Google Play to your Smartphone.

You must be registered for SBS Bank Internet Banking and have supplied your mobile phone number to us before you can register for the Mobile Banking app. Then simply install the SBS Bank Mobile Banking app by downloading it onto your smart phone. If you are not currently registered for Internet Banking, please pop into a branch or call our Contact Centre on 0800 727 2265 and we'll get you up and running.

  1. Open the App
  2. Select "Register"
  3. Accept the Terms and Conditions
  4. Enter your Member number and password (for internet banking)

5.You will receive a text message containing a special code. Enter the special code when prompted

  1. Select "Continue"
  2. Choose and confirm a 5-digit security PIN 

Then you can either choose to navigate through the tutorials or skip them and come back to them another time. Then you're ready to get started! Happy Banking!